We are currently searching for a Project Coordinator to join our Customer Service teams. In this role, you will be responsible for coordinating quotes based on specifications provided by the client, sales team and/or selling business unit. You will also process orders for new projects along with other Customer Service functions.
Process request for quotes on behalf of sales team, selling business unit and assigned Clients.
Enter order and jobs.
Process art set-up jobs.
Schedule production meetings for orders valued at $25,000.00 plus and/or complex projects.
Coordinate and follow up with installations as required.
Process client complaints (RMA’s) and ensure all issues are resolved and processed in a timely manner and appropriate costs are passed on when applicable.
Process non-conformance issues when applicable.
Other duties as assigned
Skills and Experience
BS or BA Degree in a related field, or equivalent in education, training, and experience
One to Three years’ experience in customer support/project management, preferably in a graphics environment.
6 months-2 years of industry experience.
Ability to properly communicate client requirements to all related departments.
Sound understanding of the company’s manufacturing capabilities.
Please note: There have been multiple scams recently where individuals will pose as HR or a hiring manager and offer you a job in order to gain access to your banking information. We will never ask you for your personal information (bank account, Social Security number, etc.) until your first day of employment when you are asked to complete paperwork.