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IT Support Technician – Indianapolis, IN

Vomela has an exciting opportunity for a high-energy IT System Administrator to join our team. Become part of a team of IT Professionals supporting multiple locations across the country. As an IT Support Technician, you will share in the responsibility for managing a broad network of systems and the support of local and remote users.

What You’ll Do:

• Provide support to internal end users to diagnose and resolve hardware, software, network, and system issues
• Respond to telephone calls, email, and personal requests for technical support
• Monitor and assign helpdesk tickets
• Provide support and management of virtual environments, including vSphere and Hyper-V
• Make regular support visits to locations in South Bend, Elkhart, Indianapolis, and Detroit
• Active Directory (On-prem and Azure) DNS, DHCP, and Exchange hybrid / O365 administration
• Assist with inventory and management of software, subscriptions, contracts, and renewals
• Assist with management of anti-virus and system imaging platforms
• Assist with IT related projects
• Prepare and update documentation
• Manage servers including patches, updates, backups and restores
• Make recommendations on new technology and methods of improvement
• Manage and support switches, WIFI, network attached storage
• Make regular support visits to our offices in Benton Harbor and Elkhart

What You’ll Bring:

• 2– 5 years’ experience supporting and troubleshooting Windows and Mac OS in a corporate environment
• IT related degree or certification
• Excellent verbal, written and organizational skills
• Experience supporting one or more virtual platforms
• Comfortable using PowerShell and/or Unix CLI
• Experience troubleshooting computer hardware
• Clean driving record

Additional Skills are a Plus:

• Print industry or manufacturing experience
• Terminate and punch down network cables
• Experience with network monitoring tools, switches, and phone systems
• Experience administering O365 apps, including SharePoint, Teams, and OneDrive

We are an equal opportunity employer.

Still looking? Return to our Careers page.