IT Systems Administrator – Saint Paul, MN
What you will do:
- Support mixed server environment of VMWare, Hyper-V, and physical machines
- Manage and support SAN and NAS, multi-domain AD environment
- Support all networking gear including troubleshooting, implementation and updates
- Implement and manage IT systems including AV, Windows updates, OS deployment; Windows and Mac OS X and monitoring solutions Microsoft using SCCM/MECM, Intune, & JAMF
- Ensure uptime and accessibility to systems for end users
- Manage data backup and recovery
- Manage and troubleshoot phone systems
- Provide support for office and manufacturing machines and software
- Plan and work with vendors to implement new technologies or services at multiple locations
- Provide elevated support for helpdesk techs on their services tickets
- Monitor and respond to after hours’ issues as needed
- Effective and timely response to service tickets
- Make recommendations on future systems and technologies
- Provide training, documentation and introduction to IT systems to new IT staff
- Perform other duties as assigned
What you need to bring:
- Four-year degree in a related field or equivalent experience.
- 6+ years’ experience in IT including at least 3+ years’ systems administration experience
- Extensive experience in creation and management of MS Active Directory systems
- Experienced in troubleshooting many varieties of hardware including server, network, and storage
- Experience with hybrid email infrastructure, AD connect, Azure and O365
- Ability to learn and support new systems and technology
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- High attention to detail
- A+ / Network + / Security+/MCSA / MCSE are a plus, but not required
We are an equal opportunity employer.
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